Simple step-by-step flow to delete your Training ID user account and associated profile
data.
Account Deletion Flow
Open Profile Page: Log in to your Training ID account on the app/website and open your
Profile section from the top menu.
Click "DELETE ACCOUNT" Button: Scroll down to the bottom of the profile page (below
Document Wallet) and click the red "DELETE ACCOUNT" button.
Confirmation Message: A popup dialog will appear asking for confirmation with the following
message:
"Are you sure you want to delete your account? This will delete all your applications for trainings,
communication with trainees etc permanently. Are you sure?"
Final Confirmation: Click "Okay" to permanently delete your account, or
click "Cancel" to abort.
Data Permanently Deleted
As stated in the deletion prompt, clicking "Okay" permanently
removes:
All User Profile Data
All communication and messages with trainees
Uploaded documents in Issue Certificate & Document Wallet
Alternative Deletion Request
If you cannot access your account in the app, you can request account deletion by emailing us at: